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Breakthrough Performance - Enabling Successful Change

Most Change Initiatives Fail

Organizations are expanding globally to access markets in all regions of the world, and new technologies are introduced every day that stimulate new opportunities. Some industries are consolidating and others are deregulating. Instilling change quickly and effectively is a competency that is universally imperative - regardless of the size of the organization - for success in today's marketplace. A merger or acquisition, a new business model, an ERP implementation, or a host of other catalysts may precipitate the change. Yet most change initiatives are met with enormous resistance, resulting in lost productivity and failing to achieve the desired outcomes.

One SVP for Supply Chain expressed it this way:

Passive resistance is harder to confront than active resistance. Lip service, where people say they'll do that because the boss is keen -- I have been bitten by that a few times.

Numerous studies show that over 66% of change initiatives fail, or even worse, create a new set of problems. A well-known study* of senior executives indicates that the reasons most often cited for these failures are:

  • Resistance to change 60%
  • Limitations of existing systems 42%
  • Lack of executive consensus 39%
  • Lack of senior executive champion 28%
  • Unrealistic expectations 28%
  • Lack of cross-functional project team 26%
  • Inadequate team skills 25%
  • Ancillary staff involved too late 18%
  • Project charter too narrow 13%

  • When examining this evidence, it becomes glaringly obvious that practically all of the issues that lead to failure in change initiatives are facets that involve The Human Factor.

    Insigniam Change Initiatives

    Insigniam Performance will vastly increase the probability of success by intervening in the common and invariant dynamics that can thwart performance with a change initiative. Insigniam interventions include:

  • Innovative and inspirational leadership
  • A unique approach to implementation and design
  • Addressing key dynamics such as resistance to change and malicious compliance
  • Generating breakthrough results while undergoing change

  • Insigniam consultants work with you and your people to pursue the desired business results in a manner that generates original approaches to designing the change, while also activating a point of leverage for powerful implementation.

    Insigniam consultants partner with executives and others to provide leadership that positions the alterations to be welcomed and embraced. Addressing certain human factors, such as how people relate to change and uncertainty in their work environment, enables successful execution. The origins of resistance are revealed and disengaged, and the concerns of people affected by change are constructively and productively transformed thus accelerating the process of implementation.

    Whether the change is a merger or acquisition, process redesign, or a new organizational structure, Insigniam Performance supports clients to produce the intended results as well as achieve the benefits of enhanced competitive prowess by effectively navigating change.

    Enabling Successful Change, Merger Integration - A Fortune 100 company needed to improve new product development processes from the integration of three companies in a year that competitive activity also required enhanced productivity in R&D. They achieved doubled R&D productivity while also accomplishing a 27% permanent reduction in new product development process cycle times.

    Enabling Successful Change, ERP Implementation - Prior to working with Insigniam, a leading food company had a disastrous ERP implementation that caused the loss of over $100M in revenue, immeasurable loss of customer goodwill, and devastated morale in the IT area. With Insigniam's consulting, their required and comprehensive upgrade was 100% accurate, on time, and within budget. The IT department had a 365% increase in Gallup scores and was rated the #1 IT place to work in the year the upgrade was conducted.



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